:root{
  --bg:#0d1117;--bg2:#161b27;--bg3:#1e2535;--bg4:#252d3d;--bg5:#2d3650;
  --border:#2a3347;--border2:#3a4560;
  --accent:#5865f2;--accent2:#4752c4;--accent3:#7289da;
  --t1:#e8eaf0;--t2:#a8b0c8;--t3:#6b7594;
  --green:#3ba55d;--red:#ed4245;--yellow:#faa61a;--purple:#9b59b6;--blue:#5865f2;--cyan:#00b0f4;
  --r:10px;--r2:6px;--shadow:0 4px 24px rgba(0,0,0,.4);
}
*{box-sizing:border-box;margin:0;padding:0}
body{font-family:-apple-system,BlinkMacSystemFont,'Segoe UI',Roboto,sans-serif;background:var(--bg);color:var(--t1);font-size:14px;line-height:1.5;display:flex;min-height:100vh;overflow-x:hidden}
a{color:var(--accent);text-decoration:none}
input,select,textarea,button{font-family:inherit;font-size:14px;color:inherit}
::-webkit-scrollbar{width:5px;height:5px}
::-webkit-scrollbar-track{background:transparent}
::-webkit-scrollbar-thumb{background:var(--bg5);border-radius:3px}

/* SIDEBAR */
#sidebar{width:220px;min-height:100vh;background:var(--bg2);border-right:1px solid var(--border);display:flex;flex-direction:column;flex-shrink:0;transition:width .2s;overflow:hidden}
#sidebar.collapsed{width:0;border:none}
.logo{display:flex;align-items:center;gap:10px;padding:16px;border-bottom:1px solid var(--border);flex-shrink:0}
.logo-icon{width:32px;height:32px;background:var(--accent);border-radius:8px;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:15px;color:#fff;flex-shrink:0}
.logo-text{font-weight:700;font-size:14px;white-space:nowrap}
.logo-text small{font-size:10px;color:var(--t3);font-weight:400}
nav#nav{flex:1;overflow-y:auto;padding:8px 0}
.nav-group{font-size:10px;font-weight:700;color:var(--t3);text-transform:uppercase;letter-spacing:.8px;padding:12px 16px 4px;white-space:nowrap}
.nav-item{display:flex;align-items:center;gap:8px;padding:7px 14px;margin:1px 6px;border-radius:var(--r2);cursor:pointer;color:var(--t2);font-size:13px;font-weight:500;transition:all .12s;white-space:nowrap;user-select:none}
.nav-item:hover{background:var(--bg3);color:var(--t1)}
.nav-item.active{background:var(--accent);color:#fff}
.nav-item .badge{background:var(--red);color:#fff;font-size:10px;font-weight:700;padding:1px 5px;border-radius:10px;margin-left:auto}
.sidebar-footer{padding:12px;border-top:1px solid var(--border);display:flex;align-items:center;gap:8px;flex-shrink:0}
.user-info{display:flex;align-items:center;gap:8px;flex:1;min-width:0}
.user-avatar{width:28px;height:28px;background:var(--accent);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:#fff;flex-shrink:0;overflow:hidden}
.user-avatar img{width:100%;height:100%;object-fit:cover}
.user-info>div>div{font-size:12px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}

/* MAIN */
#main{flex:1;display:flex;flex-direction:column;min-width:0;overflow:hidden}
#topbar{height:52px;background:var(--bg2);border-bottom:1px solid var(--border);display:flex;align-items:center;justify-content:space-between;padding:0 20px;flex-shrink:0;gap:12px}
#topbar h2{font-size:16px;font-weight:700;white-space:nowrap}
#content{flex:1;padding:20px;overflow-y:auto;max-height:calc(100vh - 52px)}

/* CARDS */
.card{background:var(--bg2);border:1px solid var(--border);border-radius:var(--r);padding:18px;margin-bottom:16px}
.card-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px;gap:10px;flex-wrap:wrap}
.card-title{font-size:14px;font-weight:700}
.card-subtitle{font-size:12px;color:var(--t3);margin-top:2px}

/* STATS GRID */
.stats-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:14px;margin-bottom:18px}
.stat{background:var(--bg2);border:1px solid var(--border);border-radius:var(--r);padding:16px;position:relative;overflow:hidden;transition:border-color .15s}
.stat:hover{border-color:var(--accent)}
.stat.blue{border-left:3px solid var(--blue)}
.stat.green{border-left:3px solid var(--green)}
.stat.red{border-left:3px solid var(--red)}
.stat.purple{border-left:3px solid var(--purple)}
.stat.yellow{border-left:3px solid var(--yellow)}
.stat.cyan{border-left:3px solid var(--cyan)}
.stat-label{font-size:11px;font-weight:600;color:var(--t3);text-transform:uppercase;letter-spacing:.5px;margin-bottom:6px}
.stat-value{font-size:24px;font-weight:800;line-height:1.1}
.stat-sub{font-size:11px;color:var(--t3);margin-top:3px}
.stat-icon{position:absolute;right:14px;top:50%;transform:translateY(-50%);font-size:26px;opacity:.12}

/* GRID */
.g2{display:grid;grid-template-columns:1fr 1fr;gap:16px}
.g3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px}

/* TABLE */
.tbl-wrap{overflow-x:auto;margin:0 -18px;padding:0 18px}
table{width:100%;border-collapse:collapse;min-width:500px}
th{text-align:left;padding:8px 10px;font-size:11px;font-weight:700;color:var(--t3);text-transform:uppercase;letter-spacing:.4px;border-bottom:1px solid var(--border);white-space:nowrap}
td{padding:9px 10px;border-bottom:1px solid var(--border);vertical-align:middle;font-size:13px}
tr:last-child td{border-bottom:none}
tr:hover td{background:rgba(255,255,255,.02)}
.mono{font-family:'Courier New',monospace;font-size:11px}

/* BADGES */
.b{display:inline-flex;align-items:center;padding:2px 7px;border-radius:20px;font-size:11px;font-weight:600;white-space:nowrap;gap:3px}
.b-green{background:rgba(59,165,93,.15);color:#3ba55d}
.b-red{background:rgba(237,66,69,.15);color:#ed4245}
.b-blue{background:rgba(88,101,242,.15);color:#7289da}
.b-yellow{background:rgba(250,166,26,.15);color:#faa61a}
.b-purple{background:rgba(155,89,182,.15);color:#9b59b6}
.b-gray{background:rgba(255,255,255,.07);color:var(--t2)}
.b-cyan{background:rgba(0,176,244,.15);color:#00b0f4}

/* BUTTONS */
.btn{display:inline-flex;align-items:center;gap:5px;padding:6px 12px;border-radius:var(--r2);border:none;cursor:pointer;font-weight:600;font-size:13px;transition:all .12s;white-space:nowrap;line-height:1.3}
.btn:disabled{opacity:.5;cursor:not-allowed}
.btn-primary{background:var(--accent);color:#fff}.btn-primary:hover:not(:disabled){background:var(--accent2)}
.btn-danger{background:rgba(237,66,69,.12);color:var(--red);border:1px solid rgba(237,66,69,.25)}.btn-danger:hover:not(:disabled){background:var(--red);color:#fff;border-color:var(--red)}
.btn-success{background:rgba(59,165,93,.12);color:var(--green);border:1px solid rgba(59,165,93,.25)}.btn-success:hover:not(:disabled){background:var(--green);color:#fff}
.btn-ghost{background:var(--bg3);color:var(--t2);border:1px solid var(--border)}.btn-ghost:hover:not(:disabled){background:var(--bg4);color:var(--t1)}
.btn-sm{padding:3px 8px;font-size:12px;border-radius:4px}
.btn-icon{background:none;border:none;cursor:pointer;padding:5px;border-radius:var(--r2);color:var(--t2);font-size:16px;transition:all .12s;display:flex;align-items:center;justify-content:center}.btn-icon:hover{background:var(--bg3);color:var(--t1)}
.btn-group{display:flex;gap:4px;flex-wrap:wrap}

/* FORMS */
.form-group{margin-bottom:12px}
.form-row{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.form-row3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:12px}
label{display:block;font-size:12px;font-weight:600;color:var(--t2);margin-bottom:4px}
.inp{width:100%;background:var(--bg3);border:1px solid var(--border);border-radius:var(--r2);padding:7px 10px;color:var(--t1);outline:none;transition:border-color .12s}
.inp:focus{border-color:var(--accent)}
.inp:disabled{opacity:.5;cursor:not-allowed}
.inp[type=number]{-moz-appearance:textfield}
textarea.inp{resize:vertical;min-height:70px}
select.inp{cursor:pointer;appearance:none;background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='10' height='6'%3E%3Cpath d='M0 0l5 6 5-6z' fill='%236b7594'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 10px center;padding-right:28px}
.inp-group{display:flex;gap:6px;align-items:center}
.inp-group .inp{flex:1}

/* SEARCH BAR */
.search-bar{display:flex;gap:8px;align-items:center;margin-bottom:14px;flex-wrap:wrap}
.search-bar .inp{flex:1;min-width:180px}

/* MODAL */
#modal-overlay{position:fixed;inset:0;background:rgba(0,0,0,.65);display:none;align-items:center;justify-content:center;z-index:1000;padding:20px;backdrop-filter:blur(3px)}
#modal-overlay.open{display:flex}
#modal-box{background:var(--bg2);border:1px solid var(--border);border-radius:14px;width:100%;max-width:540px;max-height:90vh;overflow-y:auto;box-shadow:var(--shadow)}
#modal-box.lg{max-width:760px}
#modal-box.xl{max-width:1000px}
.modal-header{display:flex;align-items:flex-start;justify-content:space-between;padding:16px 18px;border-bottom:1px solid var(--border);gap:10px}
.modal-title{font-size:15px;font-weight:700}
.modal-body{padding:18px}
.modal-footer{padding:14px 18px;border-top:1px solid var(--border);display:flex;justify-content:flex-end;gap:8px}

/* TOAST */
#toasts{position:fixed;bottom:18px;right:18px;z-index:9999;display:flex;flex-direction:column;gap:7px;pointer-events:none}
.toast{display:flex;align-items:center;gap:9px;padding:10px 14px;border-radius:var(--r);background:var(--bg3);border:1px solid var(--border);box-shadow:var(--shadow);animation:toastIn .2s ease;min-width:200px;max-width:340px;font-size:13px;font-weight:500;pointer-events:all}
.toast.success{border-left:3px solid var(--green)}.toast.success .ti{color:var(--green)}
.toast.error{border-left:3px solid var(--red)}.toast.error .ti{color:var(--red)}
.toast.warning{border-left:3px solid var(--yellow)}.toast.warning .ti{color:var(--yellow)}
.toast.info{border-left:3px solid var(--blue)}.toast.info .ti{color:var(--blue)}
@keyframes toastIn{from{transform:translateX(110%);opacity:0}to{transform:translateX(0);opacity:1}}

/* USER CELL */
.ucell{display:flex;align-items:center;gap:8px}
.uav{width:30px;height:30px;background:var(--accent);border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;color:#fff;flex-shrink:0;overflow:hidden}
.uav img{width:100%;height:100%;object-fit:cover}
.uname{font-weight:600;font-size:13px}
.uemail{font-size:11px;color:var(--t3)}

/* DETAIL ROWS */
.drow{display:flex;align-items:flex-start;padding:7px 0;border-bottom:1px solid var(--border);gap:10px}
.drow:last-child{border-bottom:none}
.dk{font-size:12px;color:var(--t3);width:130px;flex-shrink:0;padding-top:1px}
.dv{font-size:13px;flex:1;word-break:break-all}

/* PAGINATION */
.pagination{display:flex;align-items:center;gap:4px;padding:14px 0 0;justify-content:center;flex-wrap:wrap}
.pg-btn{background:var(--bg3);border:1px solid var(--border);color:var(--t2);padding:4px 9px;border-radius:var(--r2);cursor:pointer;font-size:13px;transition:all .12s}.pg-btn:hover{background:var(--bg4);color:var(--t1)}.pg-btn.active{background:var(--accent);color:#fff;border-color:var(--accent)}
.pg-info{font-size:12px;color:var(--t3);padding:0 4px}

/* LOADING / EMPTY */
.loading{display:flex;align-items:center;justify-content:center;gap:10px;padding:60px;color:var(--t3);font-size:14px}
.spinner{width:20px;height:20px;border:2px solid var(--border);border-top-color:var(--accent);border-radius:50%;animation:spin .65s linear infinite;flex-shrink:0}
@keyframes spin{to{transform:rotate(360deg)}}
.empty{text-align:center;padding:40px;color:var(--t3);font-size:13px}

/* ALERTS */
.alert{padding:9px 13px;border-radius:var(--r2);font-size:13px;margin-bottom:12px}
.alert-error{background:rgba(237,66,69,.1);border:1px solid rgba(237,66,69,.25);color:var(--red)}
.alert-success{background:rgba(59,165,93,.1);border:1px solid rgba(59,165,93,.25);color:var(--green)}
.alert-info{background:rgba(88,101,242,.1);border:1px solid rgba(88,101,242,.25);color:var(--accent3)}
.alert-warning{background:rgba(250,166,26,.1);border:1px solid rgba(250,166,26,.25);color:var(--yellow)}

/* TABS */
.tabs{display:flex;gap:2px;border-bottom:1px solid var(--border);margin-bottom:14px}
.tab{padding:7px 13px;cursor:pointer;font-size:13px;font-weight:500;color:var(--t3);border-bottom:2px solid transparent;margin-bottom:-1px;transition:all .12s;white-space:nowrap}
.tab:hover{color:var(--t1)}
.tab.active{color:var(--accent);border-bottom-color:var(--accent)}

/* CHART */
.chart-wrap{position:relative;height:200px}

/* DIVIDER */
hr.div{border:none;border-top:1px solid var(--border);margin:14px 0}

/* TICKET THREAD */
.thread{display:flex;flex-direction:column;gap:10px;max-height:380px;overflow-y:auto;padding:4px 0}
.tmsg{padding:10px 12px;border-radius:var(--r);max-width:88%}
.tmsg.user{background:var(--bg3);border:1px solid var(--border);align-self:flex-start}
.tmsg.staff{background:rgba(88,101,242,.1);border:1px solid rgba(88,101,242,.2);align-self:flex-end}
.tmsg-meta{font-size:11px;color:var(--t3);margin-bottom:3px}
.tmsg-text{font-size:13px;white-space:pre-wrap;word-break:break-word}

/* PRIORITY */
.pri-high{color:var(--red)}
.pri-normal{color:var(--yellow)}
.pri-low{color:var(--t3)}

/* CODE BLOCK */
.code-block{background:var(--bg);border:1px solid var(--border);border-radius:var(--r2);padding:12px;font-family:'Courier New',monospace;font-size:12px;overflow-x:auto;white-space:pre;max-height:300px;overflow-y:auto}

/* RESPONSIVE */
@media(max-width:768px){
  #sidebar{position:fixed;z-index:200;height:100vh}
  #sidebar.collapsed{width:0}
  #main{margin-left:0}
  .g2,.g3,.form-row,.form-row3{grid-template-columns:1fr}
  .stats-grid{grid-template-columns:1fr 1fr}
}
@media(max-width:480px){
  .stats-grid{grid-template-columns:1fr}
  #content{padding:12px}
}

/* LOGIN */
#login-screen{position:fixed;inset:0;background:var(--bg);display:flex;align-items:center;justify-content:center;z-index:500}
.login-card{background:var(--bg2);border:1px solid var(--border);border-radius:16px;padding:32px;width:100%;max-width:380px;box-shadow:var(--shadow)}
.login-logo{text-align:center;margin-bottom:24px}
.login-logo-icon{width:52px;height:52px;background:var(--accent);border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:22px;font-weight:800;color:#fff;margin:0 auto 12px}
.login-logo h1{font-size:20px;font-weight:800}
.login-logo p{font-size:13px;color:var(--t3);margin-top:3px}

/* MISC */
.text-green{color:var(--green)}
.text-red{color:var(--red)}
.text-yellow{color:var(--yellow)}
.text-muted{color:var(--t3)}
.fw-bold{font-weight:700}
.text-right{text-align:right}
.nowrap{white-space:nowrap}
.truncate{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:200px}

/* LOGIN MODE - sidebar visible but minimal during login */
#sidebar.login-mode nav#nav { display: none; }
#sidebar.login-mode .sidebar-footer { display: none; }
#sidebar.login-mode { width: 64px; align-items: center; justify-content: flex-start; padding-top: 0; }
#sidebar.login-mode .logo { justify-content: center; padding: 16px 0; width: 64px; border-bottom: 1px solid var(--border); }
#sidebar.login-mode .logo-text { display: none; }
#login-screen { position: fixed; inset: 0; display: flex; align-items: center; justify-content: center; z-index: 100; background: transparent; padding-left: 64px; }